FAQ

Q: Are your products original or replicas?

A: We only sell 100% original and brand-new gaming accessories from trusted brands—no replicas or refurbished items.

 

Q: What if my order takes longer than expected?

A: If there’s a delay, our team will notify you. You can also contact us anytime for updates.

 

Q: Can you arrange a product that’s not on your website?

A: Yes! Let us know what you need, and we’ll try our best to source it for you.

 

Q: Do you have a walk-in store?

A: Currently, we operate online only to offer the best prices and convenience, but we may open a physical store in the future!

 

Q: Can I return or exchange my product?

A: Yes! We offer returns and exchanges within 7 days, as long as the item is unused, in original packaging, and includes all accessories.